Conditions Générales de Vente

If a check-out inventory is not submitted due to unexpected departure, a departure outside of normal business hours or for any other reason, the security deposit will be forwarded to the client or cancelled. The cost of any damage or discrepancies will be deducted from the reimbursed sum or pre-authorized debit. It is the client’s responsibility to notify S.I.M.H.A Cie within 48 hours of receipt of damage report occurred any reservations he/she may have. After this period, the departure inventory shall be considered final and the client renounces the right to contest any sums retained from the security deposit.

The security deposit shall in no way limit the financial liability of the client, who is ultimately responsible for the real cost of any damages which exceed the deposit amount. In the event that an apartment key is lost or stolen, the client is responsible for the cost of changing the locks. The minimum amount for any loss, damage or deterioration to the property shall be 10€ per incident.

S.I.M.H.A Cie provides high-quality linens in all of its apartments. In order to maintain the integrity of this service, missing linen upon check-out shall be billed at the following rates: 5€ per dishtowel, 12€ per bath towel, 20€ per sheet or pillowcase and 40€ per duvet cover.

As insurance regulations and the notion of liability vary between different countries, the client should inquire with his/her personal insurance carrier to ensure that he/she and any travel companions are covered in the event of personal injury or property damage.

The client acknowledges that the improper use of apartment furnishings and appliances, especially those in the kitchen and bathroom, can be dangerous. The client and his/her guests are fully responsible for taking all necessary precautions before using any appliance or furnishing which he/she is or is not familiar. The client is aware that showers, bathtubs and other wet floors and surfaces can be slippery an dangerous. It is the client’s responsibility to take all necessary precautions to avoid any accident involving himself, herself or any other guest. By signing this contract, the client declares to be insured and agrees not hold S.I.M.H.A Cie liable for any accident or injury incurred during his/her stay.

The client must ensure that the apartment is vacated in the same order and condition which it was upon arrival. If additional housekeeping is necessary upon departure, it will be billed to the client at a cost of 26€ per hour for a minimum of 2 hours.

The client is solely responsible for any damage, loss or deterioration of the apartment or its contents during his/her stay. Repair costs shall be deducted from the security deposit and the client will be billed for any amount which exceeds the deposit amount. All rental properties are non-smoking. Any cigarette burn, regardless of size, shall result in a minimum 150€ deduction from the security deposit.

S.I.M.H.A Cie assumes no responsibility for the loss, deterioration or theft of personal effects belonging to the client, any third party or guest. This disclaimer includes any object of value left in the apartment without supervision, even if the client is present. The client must take all necessary security precautions such as closing and locking all doors and windows upon leaving the apartment to avoid any intrusion.

The client is fully responsible for any damages and the consequences thereof, both direct and indirect, including bodily harm, which occur in the apartment or common areas of the building, whether actually committed or resulting from any act, negligence or misuse by the client, guest or any third party. The client and any third party involved expressly renounce the right to hold S.I.M.H.A Cie legally responsible for any damages, injury, or bodily harm which may occur. Should the client or any of his/her guests wish to bring legal action against a third party, they agree to assume full responsibility for doing so.


The client must respect all building ordinances and thus not create excessive noise or any other disruptions which could potentially disturb other tenants. The client must respect the common areas of the building and leave nothing outside of the apartment or in the common areas of the building. Pets are not permitted, unless otherwise agreed upon and noted in writing. The client agrees not to engage in any illegal, illicit, immoral or business-related activity within the apartment or on the premises. Sub-leasing the apartment is strictly forbidden.

Upon leaving the apartment, the client must not leave the key in the keyhole inside the apartment. This may obstruct access to the apartment from the outside. If the services of a locksmith are necessary to rectify this situation, then all of the charges will be the responsibility of the client.

The client acknowledges that any violation of these obligations will lead to termination of the rental agreement. The client will vacate the premises and without compensation.